Why this matters
Enterprise adoption is a sequence, not a single signup. When accounts stall, CS and solutions need to know which milestone is blocked and for how long.
What you get
- Timeline per account
- Days since last milestone
- Accounts blocked before first value
- Suggested follow-up owner
Walk through it
You
Which enterprise implementations are stuck?
Agent
I’ll reconstruct milestone timelines by account.
POST /v1/projects/:project_id/analytics/query {
project_id: "default",
hogql: "SELECT properties.account_id AS account, properties.milestone AS milestone, min(timestamp) AS first_seen, max(timestamp) AS last_seen FROM events WHERE event = 'implementation_milestone' GROUP BY account, milestone ORDER BY account, first_seen"
}The output
The agent returns each stuck account, last completed milestone, days stuck, and next action. It should read like an implementation standup note.
Setting it up
Emit implementation_milestone from backend workflows, CRM sync, or manual admin actions.
Variations
- “Only show accounts with a signed contract.”
- “Group blocked accounts by missing milestone.”
- “Draft the implementation status email.”