Track engagement during enterprise POCs

Daily engagement-per-account dashboard for active POCs. Flag any account that has gone quiet for 3+ days so AEs can act.

Published

difficulty intermediate · time to value 5 minutes · tools used 3

Just say this

I'm running 4 enterprise POCs. For each account, show daily event volume during the trial period. Flag any that have gone quiet for 3+ days.

Why this matters

Sales-led POCs are won by paying attention. The AE running the POC is on 6 other deals at the same time and can’t manually check whether each prospect is logging in. A POC that goes quiet on day 4 of a 14-day trial is almost certainly lost — but only if someone notices on day 4, not day 14.

Salesforce has POC tracking; nobody fills in the daily fields. Hubspot has “engagement score” but it counts emails, not product usage. The hot signal — “is the prospect actually opening the tool you sold them on?” — lives in your event database.

Agentry’s one prompt: per-POC daily activity, ranked by trend, with red-flag callouts on accounts that stopped. AE walks into Monday standup with the call list pre-prioritized.

What you get

  • A per-POC daily activity chart for the active trial window
  • A “red flag” list: POCs with no activity in 3+ days
  • A “green flag” list: POCs accelerating week-over-week (close-ready)

Walk through it

You

I’m running 4 enterprise POCs. For each account, show daily event volume during the trial period. Flag any that have gone quiet for 3+ days.

Agent

Which accounts? Should I look for is_poc=true on your events, or do you have a specific list?

You

List: acct_megacorp, acct_innovate, acct_scaleco, acct_bigfish. Trial started 12 days ago for all of them.

Agent

Pulling daily event volume per account for the last 12 days.

agentry_analytics_query {
  project_id: "default",
  hogql: "SELECT properties.account_id AS account, toDate(timestamp) AS day, count() AS events, uniq(distinct_id) AS users FROM events WHERE properties.account_id IN ('acct_megacorp','acct_innovate','acct_scaleco','acct_bigfish') AND event != '$exception' AND timestamp >= now() - INTERVAL 12 DAY GROUP BY account, day ORDER BY account, day"
}
{
  "rows": [
    { "account": "acct_megacorp",  "day": "2026-05-04", "events": 412, "users": 14 },
    { "account": "acct_megacorp",  "day": "2026-05-05", "events": 380, "users": 12 },
    { "account": "acct_megacorp",  "day": "2026-05-06", "events": 88,  "users": 4  },
    { "account": "acct_megacorp",  "day": "2026-05-07", "events": 12,  "users": 2  },
    { "account": "acct_megacorp",  "day": "2026-05-08", "events": 0,   "users": 0  },
    { "account": "acct_megacorp",  "day": "2026-05-09", "events": 0,   "users": 0  },
    { "account": "acct_megacorp",  "day": "2026-05-10", "events": 0,   "users": 0  },
    { "account": "acct_innovate", "day": "2026-05-04", "events": 88,  "users": 4 },
    { "account": "acct_innovate", "day": "2026-05-12", "events": 612, "users": 9 },
    { "account": "acct_innovate", "day": "2026-05-13", "events": 880, "users": 11 }
  ]
}
Agent

Mixed picture. Status of all four POCs:

  • megacorp — Day 1-3 strong (~400 events), Day 4-5 tapering, Day 6-12 = silence. RED FLAG. Almost certainly lost; AE should call today.
  • innovate — Slow start, accelerating: 88 → 880 events/day. GREEN FLAG. Schedule the close call.
  • scaleco — (no rows shown but the agent has them) — flat, low-volume throughout. Probably the champion left.
  • bigfish — Steady 200-300/day, ~6 users active. Healthy but not exciting.

Want me to publish this as a dashboard you can share with the AEs and check daily?

agentry_publish_query {
  recipe_id: "poc_engagement_tracker",
  description: "Active POC Engagement (daily)",
  params: { account_ids: ["acct_megacorp", "acct_innovate", "acct_scaleco", "acct_bigfish"], window_days: 14 }
}
{ "publication_id": "pub_poc_1", "public_url": "https://agentry.sh/q/pub_poc_1?key=agp_…" }
Agent

Dashboard live. Pin it in your sales channel.

The output

Active POCs — Day 12 of 14

RED FLAGS (3+ days silent)
  megacorp     Day 6-12: 0 events / 0 users
               Started strong (400/day), dropped Day 4, dead since Day 5
               AE action: call champion TODAY, find out what stopped

GREEN FLAGS (accelerating)
  innovate     Day 1-7:  ~80-200 events/day (exploring)
               Day 8-12: 600-900 events/day (operationalizing)
               AE action: schedule close call this week

STEADY
  bigfish      ~250 events/day, 6 active users
               AE action: continue scheduled check-ins

NEEDS DIAGNOSIS
  scaleco      <50 events/day throughout, 1 user
               AE action: champion likely disengaged — re-onboard or pivot

Public dashboard:
  https://agentry.sh/q/pub_poc_1?key=agp_xxx
  ↳ Auto-refreshes; share with the sales team

Setting it up

Same instrumentation as account-health-score: every event needs account_id. The only POC-specific addition is marking the trial start so you know which window matters.

// When you provision a POC, fire a marker event:
await fetch(`https://api.agentry.sh/v1/analytics/${PROJECT_ID}/`, {
  method: "POST",
  headers: {
    "Authorization": `Bearer ${process.env.AGENTRY_DSN}`,
    "Content-Type": "application/json",
    "User-Agent": "myapp-sales/1.0",  // REQUIRED — Cloudflare 403s default UAs
  },
  body: JSON.stringify({
    event: "poc_started",
    distinct_id: account.id,
    properties: {
      account_id: account.id,
      account_name: account.name,
      poc_owner_ae: "alex@us",
      poc_duration_days: 14,
    },
  }),
});

// And on every per-user event from that account, tag is_poc:
await fetch(`https://api.agentry.sh/v1/analytics/${PROJECT_ID}/`, {
  method: "POST",
  headers: { /* same */ "User-Agent": "myapp/1.0" },
  body: JSON.stringify({
    event: "feature_used",
    distinct_id: user.email,
    properties: {
      account_id: user.workspace_id,
      is_poc: account.is_poc ?? false,  // ← lets the agent filter cleanly
    },
  }),
});

If you don’t want to instrument is_poc, you can also just pass the account_id list at query time (as in the conversation above).

Variations

  • “For each POC, show which FEATURES they used most. Tells me what the demo should focus on at close.”
  • “Compare POC engagement curves of accounts that closed-won vs closed-lost last quarter. What patterns do winners show?”
  • “Daily cron: at 9am, post any POC with no activity yesterday to #sales-pocs.” (uses a Routine)
  • “Send the dashboard URL via email to each AE every Monday at 8am with their accounts highlighted.”

Try this recipe in your own agent.

Paste the prompt above into your agent. It'll set up Agentry against your data, then run the recipe and show you the real output.

Install https://agentry.sh/agentry.md and set it up