Tag
#customer-success
4 recipes tagged #customer-success.
- ops 10 minutes · advanced
Build a composite account-health dashboard
Score every B2B account on usage, revenue, and support load. Publish one URL your CS team checks instead of wrangling data each QBR.
#analytics#dashboards#account-health#b2b - growth 5 minutes · intermediate
Track engagement during enterprise POCs
Daily engagement-per-account dashboard for active POCs. Flag any account that has gone quiet for 3+ days so AEs can act.
#analytics#sales#enterprise#b2b - growth 2 minutes · intermediate
Find quiet paying accounts before they churn
List paying accounts with zero events in 14 days. Sort by ARR. Get personalized outreach drafted in one prompt.
#analytics#churn#early-warning#retention - growth 1 minute · beginner
Find your top 10 power users — and email them
Rank users by weighted activity. Get a list of the people who matter most, with the actions they do most. Founder-mode marketing in one prompt.
#analytics#retention#founder-mode#saas