Tag
#b2c
2 workflows tagged #b2c.
- growth 5 minutes · intermediate
Track buyer-seller dispute frequency per seller
Per-seller disputes ÷ transactions over 90 days. Surface the top-decile dispute-drivers proactively — proactive review costs less than reactive churn.
#analytics#marketplace#trust#customer-support - ops 10 minutes · advanced
Match supply to demand per region or category
Per-region ratio of buyer-side events to seller-side events. Spot starved regions before they churn. Liquidity is the metric that decides supply vs demand growth investment.
#analytics#dashboards#marketplace#liquidity