Tag
#routine
6 playbooks tagged #routine.
- ops 1 hour to set up · advanced
Nightly Routine: draft PRs for low-risk silent bugs
Routine runs at 2am, picks the top silent bug, investigates it, opens a draft PR if the fix is small and contained. Lights-out triage for the next morning's review.
#errors#automation#auto-fix#ops - ops 10 minutes · intermediate
Get a weekly digest of what your agent did
Routine that reads the audit log every Friday and Slacks a category breakdown: cases resolved, flags toggled, surveys created. Don't trust — verify in 60s.
#analytics#audit-log#digest#automation - ops 10 minutes · intermediate
Weekly CSM book-of-business digest
Create a weekly account digest for each CSM with risks, expansion signals, product adoption, and customers needing outreach.
#analytics#customer-success#digest#b2b - ops 30 minutes · advanced
Alert on unexpected agent mutations
Routine that watches the audit log for high-impact actions (flag deletes, suppression adds, cohort deletes). Pages #security if anything happens outside business hours.
#analytics#audit-log#security#early-warning - ops 30 minutes · advanced
Notify the right team when a customer hits their cap
Routine that runs every 15 min and pings the per-customer Slack channel when any customer crosses 80% of their monthly API quota. Turn a silent friction into an upsell opportunity.
#analytics#webhooks#devtools-api#automation - ops 10 minutes · intermediate
Detect a sudden spike in negative reviews
Routine that watches review events with rating ≤ 2 and pages when the rate exceeds 3x baseline. Catch coordinated review-bombing OR a quality regression in 15 minutes.
#analytics#marketplace#trust#early-warning