Tag
#retention
13 playbooks tagged #retention.
- growth 2 minutes · intermediate
Find your magic activation moment
Discover which first-24h action correlates highest with day-30 retention. Most teams can't answer this. You'll answer it in 90 seconds.
#analytics#activation#cohorts#onboarding - growth 10 minutes · advanced
Predict churn 30 days before it happens
Build a behavioral early-warning system that flags at-risk users while there's still time to save them. No ML team required.
#churn#cohorts#analytics#growth-loop - growth 5 minutes · intermediate
Push notification: sent → opened → action conversion
Joined funnel from push provider's send webhook through open through in-app action. Per-campaign breakdown — what marketing platforms refuse to show you.
#analytics#funnels#push-notifications#mobile-app - growth 5 minutes · intermediate
Measure landing-page source quality
Compare acquisition sources by activation, retention, and paid conversion instead of only measuring clicks or signups.
#analytics#acquisition#marketing#activation - growth 7 minutes · intermediate
Detect lifecycle email fatigue
Correlate email volume, opens, clicks, unsubscribes, activation, and churn to find where lifecycle messaging helps or hurts.
#analytics#email#lifecycle#churn - growth 5 minutes · intermediate
Measure referral quality, not just invites
Track invite sent, invite accepted, activation, and retention so product teams know whether referrals create valuable users.
#analytics#referrals#activation#growth-loop - growth 5 minutes · intermediate
Measure returns and exchange outcomes
Follow returns from request to refund or exchange so ecommerce teams can reduce avoidable churn and protect revenue.
#analytics#ecommerce#revenue#support - growth 5 minutes · intermediate
Auto-survey churned users and read the answers in chat
Stop guessing why customers leave. Trigger a 3-question survey on cancellation, then ask the agent to summarize the responses weekly.
#surveys#churn#cohorts#customer-research - growth 2 minutes · intermediate
Find quiet paying accounts before they churn
List paying accounts with zero events in 14 days. Sort by ARR. Get personalized outreach drafted in one prompt.
#analytics#churn#early-warning#b2b - growth 1 day to set up, 3 months for signal · advanced
Does NPS predict cancellation?
Compare 90-day cancellation rates between NPS detractors and promoters. Get the real number for your business.
#analytics#surveys#nps#churn - growth 1 minute · beginner
Find your top 10 power users — and email them
Rank users by weighted activity from the saved signal map. Get a list of the people who matter most, with the actions they do most.
#analytics#customer-success#founder-mode#saas - debugging 10 seconds · beginner
Find the bugs 5 people hit but no one reported
Surface real errors that affect multiple users but never get filed as tickets. The biggest source of silent churn.
#errors#oncall#saas#sentry-alternative - growth 5 minutes · intermediate
Why did this account drop from pro to free?
Find accounts that downgraded in the last 30 days and compare their behavior before vs after. The soft-churn signal nobody tracks.
#analytics#churn#downgrade#b2b